{"id":4818,"date":"2024-03-20T16:11:31","date_gmt":"2024-03-20T15:11:31","guid":{"rendered":"https:\/\/onlysales.si\/?p=4818"},"modified":"2024-03-26T16:52:41","modified_gmt":"2024-03-26T15:52:41","slug":"cena-dostave-dostavne-sluzbe","status":"publish","type":"post","link":"https:\/\/onlysales.si\/en\/cena-dostave-dostavne-sluzbe\/","title":{"rendered":"How to get the most favorable price for sending packages from delivery services?"},"content":{"rendered":"
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In this article, we will cover the following topics:<\/strong><\/p>\n

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  1. Why is it important to negotiate for better shipping rates?<\/li>\n

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  2. How to approach negotiations with delivery services?<\/li>\n

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  3. What factors to consider in negotiations?<\/li>\n

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  4. How to use the competition between delivery services to your advantage?<\/li>\n

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  5. Examples of successful negotiations and tips for online retailers<\/li>\n

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    1. Why is it important to negotiate for better shipping rates?<\/strong><\/h4>\n

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    When it comes to online shopping, one of the key components of success is certainly cost-effective and reliable delivery. With more favorable delivery prices, you can reduce your operating costs, increase your competitiveness in the market and get more customers. Therefore, negotiating with delivery services for the best possible price is essential.<\/p>\n

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    Of course, more affordable delivery also allows you to make bigger margins, but only these bigger investments in other areas, such as marketing, procurement, workforce, etc. In other words, an online retailer with a lower delivery price has more resources to invest in other areas.<\/p>\n

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    2. How to approach negotiations with delivery services?<\/strong><\/h4>\n

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    Before entering into negotiations, it is important to prepare well. Analyze your business, delivery volume and customer expectations. Based on this information, you can set your negotiation goals and focus on those delivery services that best suit your needs.<\/p>\n

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    a) Market research<\/strong><\/h5>\n

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    Before starting negotiations, it is crucial that you research the market and get as much information as possible about the prices and services of different delivery services. This will give you a better understanding of the market and a basis for successful negotiations.<\/p>\n

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    For delivery in Slovenia, DPD, GLS and Po\u0161ta Slovenije are among the most well-known delivery services, and it is very likely that you will choose one of them for delivery in Slovenia. Each of the listed companies has certain pluses and certain minuses - some are more affordable, others have a smaller number of unclaimed packages, and others cause the fewest problems with complaints. Again, some are focused primarily on offering the lowest possible price, while others are therefore more technologically advanced. Some focus only on small packages, others also on larger ones. Therefore, everything depends on your wishes, the type of packages and your decision when choosing between price and quality.<\/p>\n

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    Of course, we have more options for international delivery, among the better-known choices for delivery to the EU or the USA are DHL and Packeta, and it is also possible to make arrangements with local DPD or GLS services, but it is important here to perfect the logistics.<\/p>\n

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    For help with your choice, you can of course always contact us via the OnlySales website, as based on the large number of packages we can give you advice on which delivery service would be the most suitable for you, we will present you with a calculation of the actual cost, as long as unclaimed packages are also taken into account and complaints, and we guide you through the process and show what you need to pay attention to - the basic price of the package is often misleading.<\/p>\n

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    If you are or will become a customer of a Slovenian fulfillment center, such as Warehouse.si, you will also receive special partner prices from most of the delivery services mentioned above.<\/p>\n

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    b) Preparation of arguments<\/strong><\/h5>\n

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    Prepare for negotiations by collecting data about your business, such as delivery volume, business growth and customer expectations. This will allow you to be able to present concrete arguments to delivery services as to why they should offer better prices.<\/p>\n

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    It is very important that you not only prepare existing numbers, but also a detailed plan for the coming years, where you will be able to clearly and sensibly argue why there will be an increase in the number of your daily packages.<\/p>\n

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    Remember - it is much easier to get a favorable price at the beginning than to reduce the already accepted and signed (too) high price later.<\/p>\n

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    \"No<\/figure>\n

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    3. What factors should be taken into account in negotiations?<\/strong><\/h4>\n

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    When negotiating with delivery services, it is important to consider the following factors:<\/p>\n

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    a) Quantity of parcels<\/strong><\/h5>\n

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    The larger the quantity of parcels, the greater the chances of obtaining favorable prices. Delivery services are usually willing to offer lower prices if they expect more business and a higher volume of parcels. Therefore, it is a good idea to present your delivery volume as an important factor that can influence the price reduction. If you have proof of your daily package numbers, this is of course very welcome.<\/p>\n

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    b) Reliability and quality of services<\/strong><\/h5>\n

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    In addition to prices, it is also important to consider the reliability and quality of delivery services. When negotiating, focus on those delivery services that can provide you with fast and reliable delivery and meet the expectations of your customers. Check with merchants in a similar industry who they do business with and whether they are satisfied, focus mainly on what % of unclaimed packages they have, as this is a cost that can significantly affect your business later on - in our experience, some delivery services have 2x less unclaimed packages like others.<\/p>\n

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    c) Flexibility<\/strong><\/h5>\n

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    When negotiating with delivery services, it is important to be prepared to be flexible. This means that you are willing to adjust your requirements and needs and make compromises that will benefit both you and the delivery service.<\/p>\n

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    The important thing that you need to agree on at this point is the location of the package pickup and the package pickup time. If the pick-up will take place in smaller places and you are very demanding about the pick-up time, you will probably pay more or even some delivery services will not want to accept you. There are a few more of these options for pick-up in Ljubljana, so make sure to arrange the desired pick-up time at your address in advance.<\/p>\n

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    4. How to use the competition between delivery services to your advantage?<\/strong><\/h4>\n

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    Competition between delivery services can be your big advantage in negotiations. As I recently read, one of the life-hacks is to change mobile operators every 12 months.<\/p>\n

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    In ecommerce, a similar argument could be made for delivery services.<\/p>\n

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    But don't worry - they will also send you \"annual price increase\" much more often than \"annual price decrease\". You are responsible for this, and the easiest way to mitigate (or eliminate) annual price increases is as follows:<\/p>\n

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    a) Compare offers<\/strong><\/h5>\n

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    Collect and compare offers from different delivery services. This will allow you to choose the one that offers you the most favorable conditions and at the same time meets your requirements in terms of quality of service.<\/p>\n

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    Every 12 months, you can forward your number of packages to delivery services that you do not cooperate with and check how interesting a customer you are for them. It often happens that during certain periods one delivery service is more eager to find new customers than others, so they are also ready to lower their prices more quickly.<\/p>\n

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    b) Take advantage of competitiveness<\/strong><\/h5>\n

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    When negotiating with your existing delivery service, mention competitive offers you have received from other delivery services. This will encourage delivery companies to offer you better terms, as they do not want to lose business to the competition.<\/p>\n

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    However, be careful about disclosing contract terms, as some delivery services even have a written statement that their prices may not be sent around to third parties, and sending copies of the contract to other delivery services (by email) could put you in an undesirable position. Keep in mind that you yourself also would not want delivery services to reveal to your competition how many packages you send daily and to which countries.<\/p>\n

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    c) Make sure that you have technologically supported quick changes of providers<\/strong><\/h5>\n

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    If you are able to technically change the delivery service in your online store immediately, this will greatly help you in negotiations with them, because otherwise you will be too dependent on one delivery service. Nobody wants hours and hours of programming work every time they change delivery service, and in this case most prefer to stay with the same one, even if the price of the packages rises a bit. But those who do not have problems here, in the end, definitely get a better price for delivery and win in the long run.<\/p>\n

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    \"No<\/figure>\n

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    5. Examples of successful negotiations and tips for webshops<\/strong><\/h4>\n

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    Here are some examples of successful negotiations with delivery services and tips that can help you get better prices:<\/p>\n

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    a) Highlight your strengths<\/strong><\/h5>\n

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    When negotiating, highlight your strengths, such as rapid growth, expansion into new markets or a strong online presence. This will show delivery services that you are an interesting partner and that they can expect more business with you in the future.<\/p>\n

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    Try to explain to them why you are different from others. Keep in mind that the salesperson talking to you probably has at least 50-100 similar customers to you - if you want better terms, you'll have to convince him that you know what you're doing.<\/p>\n

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    b) Build long-term relationships<\/strong><\/h5>\n

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    When negotiating, focus on building long-term relationships with delivery services. Emphasize that you want to work with them in the future as well and that not only the price is important to you, but also the quality of service and mutual trust.<\/p>\n

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    It is important to establish a correct relationship. Just as you may have to accept certain periodic price increases (e.g. during high season), it is also a good idea to let the delivery service know if the delivery of packages deteriorates or customer complaints start to accumulate. In the meetings where you will adjust the new prices, this is the data you can show them.<\/p>\n

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    c) Negotiate additional benefits<\/strong><\/h5>\n

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    In addition to lower prices, negotiate for additional benefits such as free shipment insurance, faster delivery, call and SMS before delivery, faster cash on delivery payments, etc. This will allow you to offer better services to your customers and increase their satisfaction.<\/p>\n

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    d) Regularly review and update contracts<\/strong><\/h5>\n

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    Don't be satisfied with just the agreements made, but regularly review and update your contracts with delivery services. In this way, you will be able to follow the changes in the market, obtain additional benefits and continue to negotiate for better conditions.<\/p>\n

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    Zapomnite si trika, ki ga koristi veliko dostavnih slu\u017eb – prikazujejo, da so cenovno konkuren\u010dni zgolj z osnovno ceno storitve (npr. cena za dostavo paketa 0-2kg), medtem ko vmes povi\u0161ujejo vse ostale stro\u0161ke, ki se nahajajo na ostalih straneh ponudbe (dodatek za gorivo, stro\u0161ek vra\u010dila neprevzetega artikla (klikni in si preberi ta \u010dlanek<\/a>), COD dodatek oz. dodatek za pla\u010dilo po povzetju, cena za SMS\/klic pred dostavo itd.). <\/p>\n

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    \u010ce boste vedno izhajali iz dejanske kon\u010dne cene paketa in si vse pametno prera\u010dunali, boste presene\u010deno opazili, da tisti z najni\u017ejo osnovno ceno morda sploh ni dejansko najcenej\u0161i ponudnik.<\/p>\n

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    \"No<\/figure>\n

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    Conclusion<\/strong><\/h4>\n

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    Pogajanje za \u010dimbolj ugodno ceno z dostavnimi slu\u017ebami za po\u0161iljanje paketov je klju\u010dnega pomena za uspeh va\u0161e spletne trgovine. Z upo\u0161tevanjem zgoraj navedenih nasvetov in priporo\u010dil boste lahko pridobili bolj\u0161e pogoje, zni\u017eali stro\u0161ke dostave in pove\u010dali konkuren\u010dnost svoje spletne trgovine. <\/p>\n

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    Ne pozabite, da je uspeh pogajanj odvisen predvsem od va\u0161e pripravljenosti na kompromise, prilagodljivosti in sposobnosti gradnje dolgoro\u010dnih odnosov z dostavnimi slu\u017ebami.<\/p>\n

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    \u010ce menite, da ste naredili vse kar ste lahko, a si vseeno zaslu\u017eite ni\u017ejo ceno za dostavo paketov (ali pa niti ne veste, ali je va\u0161a cena ugodna ali pa bi lahko iztr\u017eili bolj\u0161o), nas kontaktirajte preko na\u0161e spletne strani, saj pogosto svojim poslovnim partnerjem lahko uredimo veliko bolj\u0161e cene dostave, kot to lahko storijo sami – ponujamo namre\u010d mo\u017enost pridobitve na\u0161ih partnerskih cen, ki temeljijo na ve\u010djem \u0161tevilu po\u0161iljk. <\/p>\n

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    Druga mo\u017enost, ki jo vsekakor priporo\u010damo vsaki spletni trgovini, ki dnevno po\u0161lje med 10 in 200 paketov pa je povezava s fulfillment centri kot je Warehouse.si<\/a>, because due to the number of packages, they have such a better starting point that for most customers the fulfillment service is covered just by obtaining much better delivery conditions. <\/p>\n

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    Damir Vidan
    CEO
    OnlySales.si<\/a><\/p>\n

    <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    V tem \u010dlanku bomo obravnavali naslednje teme: 1. Zakaj je pomembno pogajanje za ugodnej\u0161e cene dostave? Ko govorimo o spletni trgovini, je ena izmed klju\u010dnih komponent uspeha zagotovo stro\u0161kovno u\u010dinkovita in zanesljiva dostava. Z ugodnej\u0161imi cenami dostave lahko zni\u017eate stro\u0161ke poslovanja, pove\u010date konkuren\u010dnost na trgu in pridobite ve\u010d strank. Zato je pogajanje z dostavnimi slu\u017ebami […]<\/p>\n","protected":false},"author":1,"featured_media":4821,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25,32,42],"tags":[68,72,74,70,69,29,75,73,71],"class_list":["post-4818","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-logistika","category-optimizacija-trgovine","category-triki","tag-cena-dostave","tag-cena-dostave-slovenija","tag-cenejsa-dostava","tag-dostava-eu","tag-dostava-slovenija","tag-dostavne-sluzbe","tag-poceni-dostava","tag-pogajanje","tag-slovenske-dostavne-sluzbe"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t