EXW, DDP or another Incoterm? Choosing the right import terms.
Choosing the right Incoterms is one of the most important decisions when sourcing goods from China. Two quotes for the same product can look very different because they allocate freight
Read the article ↗How to negotiate better parcel delivery rates.
Parcel shipping is a major ongoing cost for an online retailer. Negotiating a better price is not simply a matter of asking your courier for a discount: you need to understand your real
Read the article ↗In-store collection: worth offering?
Should an online shop offer local collection? The answer depends on customer expectations, your location and the costs of running a collection point. A convenient pickup option can supp
Read the article ↗EAN barcodes: how to obtain and use the right codes.
If you are launching your own products, sooner or later someone will ask for an EAN barcode. Before paying for a batch of codes, it helps to distinguish the number itself, the barcode p
Read the article ↗Why warehouse location matters to an online store.
Warehouse location affects much more than rent. For an online shop, it can influence delivery promises, courier pickup schedules, labour availability, stock transfers and the total cost
Read the article ↗Facebook or Meta ad account restricted? What to do next.
A restricted Facebook Business account, Instagram asset or Meta advertising account can interrupt sales overnight. But the right response is not to open endless replacement accounts or
Read the article ↗A simple packaging change that can reduce handling costs.
Cross-border parcel delivery can be much more expensive than domestic delivery in the destination country. For online retailers shipping multiple small parcels to the same market, a con
Read the article ↗Cash on delivery and refused parcels: opportunity or costly mistake?
Cash on delivery (COD) can be essential for conversion in some e-commerce markets and marginal in others. The biggest mistake is to judge it only by the number of parcels returned witho
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